Website Privacy Policy
This most-recent update to our Privacy Policy was posted on April 3, 2024.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our Website, www.toolinc.com, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to information that we collect:
- On our Website.
- In email, text, and other electronic messages between you and our Website.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by tool., inc. or any third party.
- Any third party, including through any application or content (including advertising) that may link or be accessible from, or on, our Website.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using our Website, you agree to this Privacy Policy. Your continued use of our Website after we make changes is deemed an acceptance of those changes, so please check our Privacy Policy periodically for updates.
Definitions
“Non-Personal Information” (NPI) is information that is generally not personally identifiable, and that is obtained automatically when you access our Website with a web browser. NPI may include usage details, IP addresses, and other information collected through cookies and other tracking technologies.
“Personally Identifiable Information” (PII) is non-public information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include, but is not limited to, information such as your name, address, phone number, credit card information, and other related information that you provide to us.
Any capitalized terms used but not defined in this Privacy Policy but defined elsewhere on our Website will have the same meaning here as where they are defined elsewhere on our Website.
1. Children Under 16 Years of Age
Our Website is not intended for children under 16 years of age. No one under 16 years of age may provide any PII through our Website, including via email. We do not knowingly collect PII from children under 16 years of age. If you are under 16 years of age, do not provide any information through our Website or otherwise provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected or received PII from a child under 16 years of age, we will delete that information. If you believe we might have received any PII from or about a child under 16 years of age, please contact us at info@toolinc.com.
[California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see [Your California Privacy Rights] for more information.]
2. Information We Collect
Generally, you control the amount and type of information you provide to us when using our Website. As a visitor to our Website, you can browse our Website to find out more about us and the services we provide. You are not required to provide, and we do not collect, any of your PII as a visitor to our Website.
However, if you wish to become a customer and receive services from us you may be required to provide certain PII via email or forms on our Website. We also may ask you for additional information in order to provide you with our services or to respond to reported problems with our Website.
We also may retain records and copies of your correspondence, including email addresses, if you contact us via our Website.
Certain NPI is automatically collected as you navigate through our Website. This information may pertain to your equipment, browsing actions, and patterns, including details of your visits to our Website and information about your computer and internet connection. The information we automatically collect does not include PII.
How Information is Used
We use the information we receive from you as follows:
Providing and Improving our Website
We may use automatically-collected NPI to provide our Website to you, as well as to make improvements to it. These improvements may relate to estimating our audience size and usage patterns, storing information about your preferences, speeding up your searches, and recognizing when you return to our Website.
Providing Services
We may use both NPI and PII to provide you with information, products, or services that you request from us or to fulfill any other purpose for which you provide that information.
These uses also may include fulfilling our obligations and enforcing our rights from any contracts entered into between you and us, including for billing and collection, and notifying you of changes to our Website or any products or services we offer or provide through it.
Communications and Email Alerts
When we communicate with you about our Website, we will use the email address you provided when soliciting services from us. We will not send you emails about our Website or services without you first providing your email address to us.
Length of Retention
We retain data until it is no longer necessary to provide our services to you, except that we may retain data for a reasonable time after such date for backup purposes or for legal obligations. If you no longer want us to receive your information to provide you with our services, contact us at info@toolinc.com.
Information we receive from you, including any transaction data related to the provision of our services, will be retained and used to the extent necessary to comply with legal obligations, such as investigations or applicable tax/revenue laws, or to resolve disputes, enforce our other agreements, or as otherwise described in this Privacy Policy.
We also retain log files for internal analysis purposes. These log files are generally stored for a brief period of time, except in cases where they are used to improve functionality or security, or where we are legally obligated to retain them for longer periods.
Disclosure of Your Information
We disclose certain information that is automatically collected or provided by you as follows:
Aggregated NPI
We may disclose aggregated NPI about our users without restriction.
PII
We may disclose PII that you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties that we use to support our business and who are bound by contractual obligations to keep PII confidential and to only use it for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or part of bankruptcy, liquidation, or similar proceeding, in which PII held by us about our Website users and clients is among the assets transferred.
- If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
Legal Disclosures
At times we may be legally required to disclose your PII, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our legal terms; (d) necessary to protect us from legal action or claims from third parties, including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, its users, and affiliates.
Changing Your Information
You may change your PII at any time by contacting us at info@toolinc.com. If you need assistance with updating your PII or removing yourself from our mailing lists, contact us at the above email address or by using the contact information found on our Website.
“Do Not Track” Settings
Some web browsers may have settings that enable you to request that our Website not track your movements within our Website. Our Website obeys such settings when transmitted to and detected by our Website. Due to circumstances outside of our control (e.g., internet transmission issues, web browser/web server incompatibilities, etc.), we may not always be able to detect and honor this setting. However, this does not change our compliance in any other way with our Privacy Policy.
You can turn off tracking features and other security settings in your browser by visiting the following links:
For Internet Explorer visit: http://goo.gl/0taI7I
For Mozilla Firefox visit: http://goo.gl/IKxt9l
For Google Chrome visit: http://goo.gl/NQIkqE
For Safari visit: http://goo.gl/7XCOzL
Google provides a free add-on to most major browsers that you can install to prevent your data from being collected and used by Google Analytics. Visit the following link to download the free Google Opt-out Add-On Tool:
Our providing the above link is for informational purposes only and does not constitute our endorsement of the Google add-on.
Our Email Policy
We comply with the federal CAN-SPAM Act. You may always opt out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission except in the sale or transfer of our business.
Our Security Policy
Your PII is important to you, and protecting that information is important to us. We take reasonable measures to protect ourselves and our users from unauthorized access, alteration, disclosure, or loss of information we hold, including administrative, technical, and physical safeguards.
We follow generally accepted standards to protect the PII submitted to us, both during transmission and after it is received.
We restrict access to PII to our employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and who may be disciplined or terminated if they fail to meet these obligations.
Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of the transmission or storage of your information.
Your Choices
People have different personal privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
Some choices related to personal privacy include:
- Setting your browser to block all cookies associated with our services, or to indicate when a cookie is being sent by us. However, remember that some of our services may not function properly if your cookies are disabled.
- If you no longer wish to use our services or to receive services-related communications (except for legally required notices), then you may contact us at info@toolinc.com.
Changes to our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat our users’ PII, we will notify you by email to the email address provided to us, if applicable, and/or through a notice on our Website’s home page. The date that the Privacy Policy was last updated is identified at the top of this page. You are responsible for ensuring that we have an up-to-date and deliverable email address for you, if applicable, and for periodically visiting our Website and this Privacy Policy to check for any changes.
